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Privacy Policy

This Privacy Policy describes how Track XE ("we," "us," or "our") collects, uses, and shares information when you use the Track XE website (the "Website") and purchase our smart bands. By accessing or using the Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information: When you place an order, we collect personal information such as your name, billing address, shipping address, email address, and payment details. This information is necessary for order processing and fulfillment.

b. Device Information: We may collect information about the device you use to access the Website, including the device type, operating system, and browser type.

c. Website Usage Information: We gather information about how you interact with our Website, such as the pages you visit, the links you click, and the duration of your visit. This data helps us improve our website and user experience.

2. How We Use Your Information

a. Order Fulfillment: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

b. Website Improvement: We analyze website usage information to enhance the functionality and content of the Website, making it more user-friendly.

c. Marketing: With your consent, we may use your email address to send you promotional materials and updates about Track XE products. You can opt-out of marketing communications at any time.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or other purposes without your consent. We may share your information with trusted third-party service providers who assist us in operating the Website and conducting our business.

4. Security

We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

6. Children's Privacy

The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

7. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on the Website.

8. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us

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